AVG Anti Track keeps shutting itself off

Other products
12

I am having the same problem. Whenever I turn on my computer AntiTrack has reverted  "keep everything I do on my computer private" to Off.
When the system has booted AntiTrack displays the "System privacy" button in orange. Click on "Manage" and  the top setting displays a red "Off". The heading displays "Improve your privacy settings" and the "keep everything I do on my computer private" option shows it as "Changed".
Changing it back to "On" sets everything back to the normal "Your privacy settings look great".

14

I sure wish someone had the resolution to fix this problem. Maybe have a software update to fix it. I did a clean install, including the operating system, and still, have the same problem. It's the software from AVG. Please fix and send an update.

7

Hi David, 

This is not the usual behaior of the application.
Could you share us the screenshot of that error? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

Every time I start up my computer, AVG Anti Track takes a very long time to open, it slows everything down and when it finally does open, the feature labeled "keep everything I do on my computer private" is turned off and I have to switch it on again. I don't know if it is switching off at shutdown or if it is happening at any time while I am using my computer.

4
my avg anti track dose this after a while everything is fine at bootup but then after a while when i check on it its turned of even tho it was on from boot
6
I sure wish someone had the resolution to fix this problem. Maybe have a software update to fix it. I did a clean install, including the operating system, and still, have the same problem. It's the software from AVG. Please fix and send an update. 
11

Hi David, 

This is not the usual behaior of the application.
Could you share us the screenshot of that error? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

8

Ian, we are sorry for the inconvenience.
I would request you to contact our technical support team (https://support.avg.com/support_tech_chat?l=en) for help.

9

Hi David,

We are sorry to hear this.

We will help you to resolve the issue.

Please contact us through own post to locate your account and help you further.

Thank you.

13

Hi David,

We are sorry to hear this.

We will help you to resolve the issue.

Please contact us through own post to locate your account and help you further.

Thank you.

5

my avg anti track turns off "keep what i do on my computer private" dose this after a while everything is fine at bootup but then after a while when i check on it its turned of even tho it was on from boot

10

Jhon, please accept our sincere apologies.
We'd request you too contact our technical support team (https://support.avg.com/support_tech_chat?l=en) for help.

3
Hello Jill,
Thank you for contacting AVG Support Community.
We regret the inconvenience caused. We will check and help you, please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you in advance!
 
2
I am having the same problem. Whenever I turn on my computer AntiTrack has reverted  "keep everything I do on my computer private" to Off.
When the system has booted AntiTrack displays the "System privacy" button in orange. Click on "Manage" and  the top setting displays a red "Off". The heading displays "Improve your privacy settings" and the "keep everything I do on my computer private" option shows it as "Changed".
Changing it back to "On" sets everything back to the normal "Your privacy settings look great".