For some reason, the update advisory no longer shows up. This is no longer an issue. The problem had persisted for about 3 days. However, I kept a screen shot of the error message (I hope you can enlarge to view on your screen). Perhaps this provides a clue of something preventative that I need to be aware of/doing (?).
Hello John,
We apologize for the inconvenience.
Please share us a screenshot of the error message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, check & specify the operating system of your computer.
Awaiting your response.
When I attempt an Update for my AVG Anti-Track, I get the error message, "Cannot get info files due to curl error.' The error code is 44013. What can I do to resolve this? Thank you.
Thank you for sharing us the screenshot, John.
It seems that there are few network interruptions while attempting to update the program. Please try disabling AVG Firewall & check if it allows you to update. To disable AVG Firewall : Open AVG Internet Security - Menu - Settings - General - Basic protection - Enhanced firewall - click on the toggle bar to disable it temporarily.
Please try the above steps & let us know the outcome.