AVG Anti-Virus 2015 installation

Hi George,
In order to analyze it please provide us with diagnostic output (run it after inducing described behavior) using this tool and please add detailed description of issue.
Thanks

Currently, I am trying to discover why my Acer Aspire Notebook computer, which is only 2 years old, and, possesses 4GB of RAM Memory and a 500GB HDD, is rejecting the installation of AVG Anti-Virus 2015 Software.   All other issues have been dealt with, however, some Youtube videos have been deleted from my private channel, and, I am requesting the advice of the AVG Community to help me address these issues.  What other trouble-shooting/problem solving could I do to address these online maladies???

Signed, 

George T.

Hi George,
In order to analyze it please provide us with diagnostic output (run it after inducing described behavior) using this tool and please add detailed description of issue.
Thanks