Hello, Col.
Please accept my apologies for the inconvenience caused. Our developers are aware of this and confirmed an update will be released soon with a fix. Meanwhile, I ensure your device is protected and request you to keep the auto-update of apps is enabled in Google play store. Click on this link https://support.google.com/googleplay/answer/113412?hl=en for instructions to enable it if you have not already.
Once the fix is rolled out, you will get a notification and the AVG app will be updated automatically. After updating AVG app, restart your device and check for the status.
Thank you for your understanding!
So I have ran my scan and it says I have one threat. But when I go to resolve it says my virus definitions are out dated. So I go to resolve and it says updating virus definitions but that's it. I've tried repeatly but nothing happens. Anyone familiar with this issue?
John, I understand this must be disrupting. This issue was caused due to an error in AVG update servers and it will be fixed at the earliest.
Hello, Col.
Please accept my apologies for the inconvenience caused. Our developers are aware of this and confirmed an update will be released soon with a fix. Meanwhile, I ensure your device is protected and request you to keep the auto-update of apps is enabled in Google play store. Click on this link https://support.google.com/googleplay/answer/113412?hl=en for instructions to enable it if you have not already.
Once the fix is rolled out, you will get a notification and the AVG app will be updated automatically. After updating AVG app, restart your device and check for the status.
Thank you for your understanding!
Bla bla bla a fix for a fully hijacked android phone is unlikely good luck with that