John, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
John,
We are sorry to hear about the inconvenience caused. Could you please attach us the screenshot http://avgclick.me/getscreenshot of that exact error message you are getting, have you tried to reinstall your AVG program on your Mac os ? Let us know if you face any difficulties, thank you.
I have updated to macOS Sierra. I have installed AVG Anti Virus. I was getting the real time protection error, but that seems to have cleared, but, when I try to log into my Zen account, i het and error message telling me email and password not recognised. Using the same account details as my Zen account on my Vista laptop and MacBook Air on OSX El Capitain, both of which log in sucesssfully.
Any suggestions?
Any suggestions?
John,
We are sorry to hear about the inconvenience caused. Could you please attach us the screenshot http://avgclick.me/getscreenshot of that exact error message you are getting, have you tried to reinstall your AVG program on your Mac os ? Let us know if you face any difficulties, thank you.
John, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
AVG Guru