Hello John,
Thank you for the information. I understand that you are trying to install AVG in Windows XP SP2. I am sorry to inform you that AVG products are not supported in windows XP SP1 and SP2. For more information on AVG system requirements, please click on http://avgread.me/1Ewajhi .Please feel free to contact us for any assistance. Thank you.
Hello Vernon,
We understand how something like this can really try your patience.
Could you please let us know whether you are using Windows XP Service pack 1 or Windows XP Service pack 2 or Windows XP Service pack 3? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Hi I had to re-install window xp and could not find my paid AVG anti virus that has been paid for so just did a free version of AVG to keep laptop protected, finally found program with my licence, but when I tried to install the program I paid it came up with (Sorry your operating system is not compatable with this AVG download - error code 0xe001f96c) read somewhere that it could be caused by me having the free version installed
Hello Vernon,
We understand how something like this can really try your patience.
Could you please let us know whether you are using Windows XP Service pack 1 or Windows XP Service pack 2 or Windows XP Service pack 3? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Hello John,
Thank you for the information. I understand that you are trying to install AVG in Windows XP SP2. I am sorry to inform you that AVG products are not supported in windows XP SP1 and SP2. For more information on AVG system requirements, please click on http://avgread.me/1Ewajhi .Please feel free to contact us for any assistance. Thank you.