AVG Anti Virus will not update

AVG Performance
4

Hello,

I downloaded the AVG Remover tool and removed AVG INTERNET SECURITY…as instructed I rteinstalled AVG INTERNET SECURITY…again the problem still remains…update error simply states: "A.bin file missing." this problem began this morning everything was functioning OK yesterday…the problem has something to do with downloading updates for Virus definitions…

3

Hello Dennis, I apologize for the inconvenience you experienced in this case. Please follow the below steps to update AVG offline.
1.Go to www.avg.com/update.
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.
Please feel free to get back to us for any issues with AVG. Thank you.

6

Hello Dennis, I apologize for the inconvenience you experienced in this case. Please follow the below steps to update AVG offline.
1.Go to www.avg.com/update.
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.
Please feel free to get back to us for any issues with AVG. Thank you.

5

Hello Dennis. I apologize for the inconvenience caused. Please uninstall and reinstall your AVG program and try updating. If the issue persists please provide us the screenshot of the update error and we will escalate this to our technical team and they will assist you further regarding this. Thank you.

1

Hello,

My Anti Virus will not update…I am told "A.bin file missing" Have deleted download file as directed in help and re tried but no luck. Any suggestions please

2

Hello Dennis. I apologize for the inconvenience caused. Please uninstall and reinstall your AVG program and try updating. If the issue persists please provide us the screenshot of the update error and we will escalate this to our technical team and they will assist you further regarding this. Thank you.