AVG AntiFree (BASIC) Software - Not Protected

Hello Imogen,
We regret for the inconvenience. It seems that the AVG program got corrupted when trying to update the latest version. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall AVG program on your computer.

Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://www.avg.com/us-en/download

Thank you.

I recently received a warning from my usual AVG scanners, implied by the icons in the main area: Computer, Web, Software and Email. However, my Software is red - meaning unprotected. I went through the first step that is advised. That was the Repair and Restart of the AVG. However, every time I get to the stage where everything is supposed to be 'rescanning' or 'repairing' or whatever, my computer asks me to restart. I assume this is the restart part of the final stage, but once I do that, my computer does restart, and nothing has been fixed. I do not know what to do.
Hello Imogen,
We regret for the inconvenience. It seems that the AVG program got corrupted when trying to update the latest version. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall AVG program on your computer.

Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://www.avg.com/us-en/download

Thank you.