AVG Antitrack blocks all browser activity

AVG Protection
8

Hi Gaetan,

We're sorry for the inconvenience you've experienced.
Kindly perform the troubleshooting steps provided in this article & check if the issue still persists.
Keep us updated.

7

Disable HTTPS filtering in settings

1

I've installed AVG Internet Security bundle with AVG TuneUP and AVG AntiTrack. When I went to use my Chrome browser it kept coming back as no internet connection. I have my outlook email that works so I know it's not the internet connection. I've uninstalled everything and rebooted to do a clean install of AVG. After installing it all, the same thing happens. So I decided to turn off the AntiTrack and everything works fine in the browser. Is there something that needs to be done to the AntiTrack settings to allow access to the internet through a browser?

2

Please accept our sincere apologies, Gaetan.

This isn't the experience we wanted you to have had.
To further investigate the cause of this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.

4

Seriously. I buy a piece of software that is supposed to work on a PC running Chrome as a browser and it doesn't work. It blocks total access to the WEB and your only response from that article is to 'Disable it'. Why do you guys even promote this software in your package. If I would have known that I may need to disable it to use the WEB then I wouldn't have subscribed to it. It's a good thing that this subscription is only paid for one year. Next year I'll cancel and go with ESET.

6

Disable HTTPS filtering in settings

5

Hi Austin,

We are glad to help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.

https://support.avg.com/support_ask
Thank you for your understanding.

3

Hi Gaetan,

We're sorry for the inconvenience you've experienced.
Kindly perform the troubleshooting steps provided in this article & check if the issue still persists.
Keep us updated.