AVG AntiTrack Keeps Turning Itself Off

General discussion
13

Hi - I followed the instructions on Uninstalling AVG AntiTrack, Restarting my Laptop, and Reinstalling the program. It doesn't seem to be shutting off on Restart because I check it. After several hours I go back and look and at some point it does still turn off. When "Keep what I do on my computer private" turns off by itself there is a yellow bubble that says "Changed" next to the on/off swith. If I turn it off myself that bubble doesn't come up on the interface. I don't know what else to try. If you want me to do the Fubar or remote control things to diagnose the problem just let me know. Thank you https://imgur.com/a/6bxwUH6

11

Using group policy editor, go to computer configuration>administrative templates>windows components>data collection and preview builds>disable telemetry. Enable and set to 0.

14

Same thing happens to me. System Privacy keeps shutting off , I'll put it back on and latter I'll check and it's off again. Might as well not to bother re newing Anti Track,

12

Hello Roger,

We'll certainly look into this & help you.
Please share us the screenshot of the message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

1

AVG AntiTrack System Privacy turns off when I restart my computer. It doesn't warn me after restart but if I I open the AntiTrack interface, SYSTEM PRIVACY is orange, When I click on that "Keep what I do on my computer private" is off. Others seem to be experiencing this as well. Do you have a fix for this yet?

10

Hello Roger,

We'll certainly look into this & help you.
Please share us the screenshot of the message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

4

Same thing happens to me. System Privacy keeps shutting off , I'll put it back on and latter I'll check and it's off again. Might as well not to bother re newing Anti Track,

5

Hello John, 

You can find answer to your question together with your another post here AVG Community

Please try keep whole conversation in one question/thread to speed up resolution. Thank you.

7

I just gave you the answer to the problem about computer privacy being shut off by antitrack. windows telemetry is causing the problem.

Using group policy editor, go to computer configuration>administrative templates>windows components>data collection and preview builds>disable telemetry. Enable and set to 0.

3

Appreciate your efforts in working towards fixing the issue, Roger.
An email including the steps to take advantage of our remote assistance has been sent to you.

6

Using group policy editor, go to computer configuration>administrative templates>windows components>data collection and preview builds>disable telemetry. Enable and set to 0.

8

Hi - I followed the instructions on Uninstalling AVG AntiTrack, Restarting my Laptop, and Reinstalling the program. It doesn't seem to be shutting off on Restart because I check it. After several hours I go back and look and at some point it does still turn off. When "Keep what I do on my computer private" turns off by itself there is a yellow bubble that says "Changed" next to the on/off swith. If I turn it off myself that bubble doesn't come up on the interface. I don't know what else to try. If you want me to do the Fubar or remote control things to diagnose the problem just let me know. Thank you https://imgur.com/a/6bxwUH6

2

Hi - I was unable to post the screenshots using your pic icon. The pic pop up widow is all gray out when It opens. I did one imgur containing the 2 screenshots you wanted. If you are unable to open them we'll have to make other arrangements. ps -  The "Keep what I do on my computer private" seems to be shutting itself at randon in addition to restarts. Thank You https://imgur.com/a/6paxfST

9

Roger, we realize the situation with the privacy component.
Let us reinstall the program and check the status.
We have sent an email instruction to perform the reinstallation.
Please revert to our email and update the status.
Thank you.