Hello Reena. I kindly request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install the AVG program. please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Once uninstalled please try to reinstall the program using the instructions on the article http://avgread.me/1DXPL5z . Please let us know if the issue persists so that we could assist you better in resolving the issue for you. Thank you.
I typed my licence number and clicked on Activate and waited so long… Nothing is happening. I have posted this complaint so many times. I uninstalled and installed it again through the link you had sent me on email. When I click on Computer scan it is showing 'Whole computer scan interrupted. No threats found'. 'Could not repair One or more components' …if it doesn't work properly I would like to get refund.
Hello Reena. I kindly request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install the AVG program. please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Once uninstalled please try to reinstall the program using the instructions on the article http://avgread.me/1DXPL5z . Please let us know if the issue persists so that we could assist you better in resolving the issue for you. Thank you.