Hi team
I renewed my AVG security for 2015 on 24 April 2015. Order No. 30-1827321, paying GBP 39.99. I have the licence number but for security reasons would prefer not to include it here.
Over the last 10 days or so, whenever I log on and check the AVG, my Identity appears as orange/disabled rather than green/enabled. When I go to activate upgrade, it goes to the screen to purchase AVG security for 2015 either for 1 or 2 years. But I have already purchased this for 1 year.
Today the Firewall was unprotected.
I run regular scans and no threats are being detected.
Can you tell me what is happening and why it is happening so frequently?
I have always been pleased that AVG was recommended to me as I like your set up!
Thanks,
Anne White
Anne, Have a look @ these 2 articles…
[1] (http://avgclick.me/1ABza35)
[2] (http://avgclick.me/InactiveFW)
AVG Guru
Anne, Have a look @ these 2 articles…
[1] (http://avgclick.me/1ABza35)
[2] (http://avgclick.me/InactiveFW)
AVG Guru