Hi Patricia,
I understand this must be upsetting. I will help you to fix it.
I request you to reinstall the AVG Anti-Virus for Mac and check if that fixes the issue. Here are the articles with the steps:
Uninstalling AVG AntiVirus for Mac
How to download and install AVG AntiVirus for Mac
I would also like to inform you that AVG Anti-Virus for Mac is a Free Product and you don't need to pay for it. You can always reach out to our Chat Support here.
When I open my AVG AntVirus, I get a large black oblong rectangle which in large bright red.pink letters say "YOU ARE NOT PROTECTED". Am I protected???
I bought the Ultimate subscription on 11-27-2017 for one year.
I don't know what is wrong and I am getting real upset trying to get my computer fixed.
Please HELP me.
Thank you. Patricia Gwiazda
Hi Patricia,
I understand this must be upsetting. I will help you to fix it.
I request you to reinstall the AVG Anti-Virus for Mac and check if that fixes the issue. Here are the articles with the steps:
Uninstalling AVG AntiVirus for Mac
How to download and install AVG AntiVirus for Mac
I would also like to inform you that AVG Anti-Virus for Mac is a Free Product and you don't need to pay for it. You can always reach out to our Chat Support here.