Hello Tom,
I understand the inconvenience.
Share the screenshot of AVG Antivirus update error window here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
May I know whether you have the latest 18.2 version of AVG Antivirus installed in Mac?
My version is Version 2015.0 (4822). I tried to install a newer version but was told I had an existing version that made the install impossible. I tried throwing the old version in the garbage, but it said it could not be trashed because it was open, although it didn't appear open on my dock, so i stopped trying to relace it with the current version and returned to trying to deal with the update install error.
Tom.
Thank you for providing screenshot Tom,
Yes, you're using previous version of AVG Antivirus for your mac computer.
I request you to follow the instruction (https://support.avg.com/SupportArticleView?l=en&urlName=How-to-uninstall-AVG-AntiVirus-for-Mac&supportType=home) to uninstall the AVG Antivirus from your mac.
Note: You have to use the "Further recommendations" instruction to uninstall it.
After that, you can follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac) to install AVG Antivirus latest version.
Best regards,
Alok.
AVG Antivirus Mac update repeatedly stops with a "An error occurred during updating" message. I have 290MG backlogged updates I am able to download but the installation stops after 2 minutes. How can I complete the installation of my updates?
My version is Version 2015.0 (4822). I tried to install a newer version but was told I had an existing version that made the install impossible. I tried throwing the old version in the garbage, but it said it could not be trashed because it was open, although it didn't appear open on my dock, so i stopped trying to relace it with the current version and returned to trying to deal with the update install error.
Tom.