AVG Antivirus Free 2015 - deleted files

AVG Performance
1

I ran 'fix performance' on my laptop yesterday (31/08/15) and it identified a number of errors which I corrected by pressing the 'fix now' button.  Unfortunately, I discovered when I logged on today that some files were missing.  I've searched my laptop and they are no longer there - neither are they in the recycle bin.  I've tried to recover them by running some recovery softaware (Recova) but without success.  Does anyone know if there's a way of 'undoing' the fixes that AVG applied, or of recovering the missing files?  Any help would be greatly appreciated.

4

Hello Kevin, sorry to know this. Have you installed AVG PC tune up program in your computer?

5

Hi,

Thanks for sending the link, but this appears to relate to AVG PC TuneUp, which I don't believe I have on my PC.  I have AVG Antivirus FREE 2015 and when I open it the dashboard does not contain an option to Undo Changes.  Nor does it appear to have a Rescue Center.  Am I doing something wrong??

2

Hello Kevin, sorry to know this. Have you installed AVG PC tune up program in your computer?

3

Hi,

Thanks for sending the link, but this appears to relate to AVG PC TuneUp, which I don't believe I have on my PC.  I have AVG Antivirus FREE 2015 and when I open it the dashboard does not contain an option to Undo Changes.  Nor does it appear to have a Rescue Center.  Am I doing something wrong??