Hello Prabhat,
We apologize for the inconvenience and difficulties caused by this.
It is always recommended to install latest version of AVG for the better performance.
We understand you have tried re-installing AVG.
We would request you to try uninstall all the traces of older version of AVG using AVG remover tool below.
http://download.avg.com/filedir/util/AVG_Remover.exe
You can re-install latest version of AVG through the below link.
http://www.avg.com/us-en/download
Please feel free to contact us for any further assistance.
Thank you.
My operating system is Windows XP Professional SP2 - I have installed AVG Antivirus Free 2015 Version about 6 / 7 Months ago in my two Computers. Till end of November / Mid December 2016 AVG was normally updating in my both the Computers on regular basis. However, since about a month back, AVG Free for both the Computers have started constantly failing UPDATES, and since then not a single update is completed.Every time I try for an update, after a few second of starting the update, it shows message as "Update Failed" --- "Your Computer is not fully Protected". In this connection, i have taken all the suggested measures available on AVG Site, but with no resolve of the issue. Thinking that my AVG installations might have got corrupted, I once Uninstalled them and again Re-installed, But with the same result of Failure of Updates. I am now afraid, if timely resolve is not done by AVG, my computers may get Trapped by Viruses and fail to work. To me it appears to be an AVG SERVER PROBLEM and might be happening same non-updation with some others installations of "AVG Antivirus Free 2015 Version" too. I shall be glad , if some group members can suggest me to resolve the issue. Also AVG Administrator's attention is drawn to this Problem for a prompt resolve. Kindly, respond also to my email as pdmdl@yahoo.co.in. Thanks in advance.
Hello Prabhat,
We apologize for the inconvenience and difficulties caused by this.
It is always recommended to install latest version of AVG for the better performance.
We understand you have tried re-installing AVG.
We would request you to try uninstall all the traces of older version of AVG using AVG remover tool below.
http://download.avg.com/filedir/util/AVG_Remover.exe
You can re-install latest version of AVG through the below link.
http://www.avg.com/us-en/download
Please feel free to contact us for any further assistance.
Thank you.