Hello Joop,
From your recent post we had confirmed that you are facing the issue with AVG Antivirus free installation and also with your android device.We would like to remove AVG Protection from your system using AVG Remover tool and then try to reinstall AVG Free.
Note: If you have installed any other conflicting programs means please try to uninstall it.
Once you have uninstalled from your system,try to follow the simple steps which mentioned below.
Remover and Download
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
using avg for a long time but got the safesurf and extensions virus on my desktop.
maybe caused by a runtime error in vista for some time..
anyway.. run the great antivirus pro trial again hoping surfin be okay again.
did like the old pro version better tho. didnt help. after win system recovery trial pro
is asking my licence number. wont start. cant get it deleted in config or any other way.
trying to download free over pro gives it wont double install and the same licence issue now..
^ this is gettin an issue so plz advice before formatting my hd with autodesk etc
since i'm here: avg free android reported spy and malware factory installed
on my last chinese jiaki mobil and sugested pro to remove that spy and malware.
paid the 6.99 for pro wich only gave the same factory installed story.
trew the jiaki mobil away since i dont want to share my bank log-in and
bought a chinese homtom7 mobil but get bombarded by avg if i want to update
to pro wich wont install anymore on my new homtom.. hmm..??
any solutions ? avg still way to go?
so okay i'll use your remover tool, boot than remove the remove tool and install free avg anti virus again
repair windows and see what avg does with the nasty safesurf pop-ups
have my fingers crossed allready thx!
Hello Joop,
From your recent post we had confirmed that you are facing the issue with AVG Antivirus free installation and also with your android device.We would like to remove AVG Protection from your system using AVG Remover tool and then try to reinstall AVG Free.
Note: If you have installed any other conflicting programs means please try to uninstall it.
Once you have uninstalled from your system,try to follow the simple steps which mentioned below.
Remover and Download
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
You are welcome Joop.
Yes, please follow the instructions provided by Aravindh.
For mobile issues, please use the link provided by Aravindh in his last post.
Please let us know the status of the reinstallation.
Thank you.
Since you have mentioned about your android device we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Please feel free to contact us if you need any assistance. Thank you.