AVG Antivirus Free can't update, reset or uninstall

AVG Protection
6

Hi guys,
i just tried AVG Remover Tool and then i reinstalled AVG Antivirus Free. It worked perfectly and now the system is all ok. Thanks you Balasubramanian and Alan Binch for your help and your courtesy. My operative system is Windows 10, maybe Windows Defender was the cause of this, but i'm not sure.
Thanks again and best regards,
Nicola

1

Hello Nicola,

We apologize for the inconvenience caused.
We request you to try using our AVG remover tool once and then install AVG free antivirus.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.

To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us should you need any assistance.

5

Hello Nicola,

We apologize for the inconvenience caused.
We request you to try using our AVG remover tool once and then install AVG free antivirus.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.

To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us should you need any assistance.

3

Hi guys,
i just tried AVG Remover Tool and then i reinstalled AVG Antivirus Free. It worked perfectly and now the system is all ok. Thanks you Balasubramanian and Alan Binch for your help and your courtesy. My operative system is Windows 10, maybe Windows Defender was the cause of this, but i'm not sure.
Thanks again and best regards,
Nicola

4

Hello Nicola,
Thank you for your kind post and for your support of AVG products. That's great to hear your issue has been resolved now. If you are facing any further issues with AVG program please let us know and we are happy to assist you.
Thank you.

2

Nicola, Which Windows OS are you actually using?. From Win 8 onwards Windows Defender is classified as AntiVirus prog which can conflict with AVG so it's actually disabled during the installation process.
AVG Guru