Hello Komal,
I've done that and every time I try installing AVG that isn't 64 bit, I keep getting this message, "Description: General error (0x0643)
Error code: 0xC0070643"
Any thoughts in what is causing the install failure and/or the update failure?
Thanks for your help.
~ Robbie
Hi Robbie
We are sorry to know that you are facing issues with updating AVG FREE. We request you to uninstall the AVG program using AVG Removal tool and then you can reinstall the AVG program on your computer. Please click on the below link to run AVG remover tool : http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIrI3RldneRRzFIi%2FSw8FGopBClXbG4CI2EVO29tSQlG4 to completely uninstall your AVG program from your PC .
Once you are done with the remover tool please try installing the AVG program by clicking the following link: http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe Thank you so much for your efforts!
I'm using Windows 8.1 64 bit and I keep getting a "General Error" message when AVG AntiVirus Free Edition (AVG Protection) is trying to update. Everything I've tried has not worked.
Thank you for your help.
Hello Komal,
I've done that and every time I try installing AVG that isn't 64 bit, I keep getting this message, "Description: General error (0x0643)
Error code: 0xC0070643"
Any thoughts in what is causing the install failure and/or the update failure?
Thanks for your help.
~ Robbie
Hi Robbie
We are sorry to know that you are facing issues with updating AVG FREE. We request you to uninstall the AVG program using AVG Removal tool and then you can reinstall the AVG program on your computer. Please click on the below link to run AVG remover tool : http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIrI3RldneRRzFIi%2FSw8FGopBClXbG4CI2EVO29tSQlG4 to completely uninstall your AVG program from your PC .
Once you are done with the remover tool please try installing the AVG program by clicking the following link: http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe Thank you so much for your efforts!