Hello Moira,
Sorry for the inconvenience caused.
May I know the operating system installed on your laptop?
Could you please try installing the AVG antivirus free using the offline installer once?
To download the offline installer of AVG free antivirus please use the below link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Error code: 0xA0010004
Description: Event exec_finished
I already tried installing AVG Antivirus Free but the error code keeps on appearing whenever the installation process is nearly done. I had no problems encountered when I tried installing it on my HP and Lenovo laptops. I only encountered this on my Acer laptop.
Hope anyone could help me with this matter. Thanks!
Hello Moira,
Sorry for the inconvenience caused.
May I know the operating system installed on your laptop?
Could you please try installing the AVG antivirus free using the offline installer once?
To download the offline installer of AVG free antivirus please use the below link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe