Hello Henri,
We regret for the inconvenience caused to you. Have you tried to repair your AVG Free version , if not please follow this link avgclick.me/RepairAVG . If the issue persists, we are sorry the possible solution is we need to perform a re-installation of your AVG Free version. Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool which clears all the traces of AVG, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now, go to this link http://www.avg.com/us-en/download and download your AVG AntiVirus Free version again. Once the installation gets completed, restart your device. Let us know if you face any difficulties. Thank you.
Hello Henri,
We regret for the inconvenience caused to you. Have you tried to repair your AVG Free version , if not please follow this link avgclick.me/RepairAVG . If the issue persists, we are sorry the possible solution is we need to perform a re-installation of your AVG Free version. Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool which clears all the traces of AVG, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now, go to this link http://www.avg.com/us-en/download and download your AVG AntiVirus Free version again. Once the installation gets completed, restart your device. Let us know if you face any difficulties. Thank you.