Hello Neehaarika,
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus updates. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ) to run AVG Remover tool and AVG Clear tool. After the computer reboots, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free) to download/install/activate AVG Free Antivirus 2017.
Best regards,
Alok.
Somehow I have not updated my AVG since 2014. Now when I try to update it (ending all the Windows Installer processes) the update seems to be running till 70% and then the update fail, giving a Genereal Error pop up in the right side bottom system tray.
I tried to reinstall AVG AntiVirus Free from https://www.avg.com/en-ww/free-antivirus-download
but after downloading it when I try to run the .exe file I get a pop up from AVG saying there is a
threat found: Virus found Win32/Heri
Object name: c:\\windows\temp\7zS817F729E\avgsetupapix.dll
and nothing else happens after that. This Virus is not even letting me update my Google Chrome. There are quite a lot of issues with this error and chrome as well. Most of the threats are found in my temp folder and dll files. Once I remove the threats selecting "removing all" my headphone jack stops working for a while.
I want to update my AVG please help me do it.
As told earlier like how am not able to update chrome or new version of AVG, while running the .exe file of AVG Remover also I am getting a threat and nothing else is happening later on. I am trying to remove the threat and it doesnt even get removed though AVG . basically am not able run anything new in my system. And since yesterday am not able to remove threats - virus
I dont know what to do …now …Please help me.
I apologize for the inconvenience caused.
I have forwarded this to senior team for further suggestion.
Please keep checking this post to know about the status.
AVG Guru
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus updates. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ) to run AVG Remover tool and AVG Clear tool. After the computer reboots, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free) to download/install/activate AVG Free Antivirus 2017.
Best regards,
Alok.
Neehaarika, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Are the screenshots visible ??
Neehaarika, Re Windows Defender… Which version of Windows are you actually using?.
AVG Guru
Hai I somehow managed to clear all the avg components using remover and clear and I have installed basic version of Avg Antivirus FREE edition . It asked me to disable or uninstall windows defender for better performance . so I have disabled windows defender and activated AVG .
Had a complete scan and nothing much was detected but still my systems performance is very slow , it dint get picked up.
google drive and google chrome has issues evrything got slowed down . Chrome doesnt open anymore . Uninstalled re installed nothings working. Pls Help!!
I am using Windows 7 Alan