AVG antivirus free upgrade

Hello Morten,
We will check and help you further.
I couldn't locate any transactions under this email address.
I have sent you an email requesting more info. Please revert to that email to assist you further.
Hi Community

I have upgraded my AVG antivirus free using paypal and received a confirmation key for the transaction. But the app has not been upgraded.
Logging into "my account" I cannot find any indication that i have purchased the upgrade - I crated my "my account" after upgrading and paying with paypal.
Transaction key is not a licence number the app will recognize.

I don't find it necessary to pay again... how do I upgrade the app?


/Morten
Hello Morten,
We will check and help you further.
I couldn't locate any transactions under this email address.
I have sent you an email requesting more info. Please revert to that email to assist you further.