Hi Freddy,
We're glad to clarify this for you.
Upon checking your account, we see that you do have active subscriptions of AVG Secure VPN & TuneUp, valid till Nov 2, 2020.
If you're concerned about the Free status in AVG protection program (AVG Free antivirus), then it is working as it has to be.
AVG Secure VPN is an application that enables you to connect to the internet via secure VPN servers using an encrypted tunnel.
AVG TuneUp helps us to enhance the computer's performance.
Also, the subscriptions are enrolled to automatic renewal. If you prefer to end these subscriptions after the above mentioned date, we can disable the automatic renewal.
Please let us know if you'd like to disable it.
UVETJN-2PMRJJ-48L9AN
My abonnement ends at 18 oct. 2020
This date I will end my abonnement. No further reservation.
Can you give me a confirmation ? Thanks.
Freddy Seynaeve
freddyseynaeve54@gmail.com
Why my abonnement is FREE and I payed already twice € 23,88 an € 26,99 !!!
Will you give me some explication !
My number BE65 0000 4983 8596 Freddy Seynaeve Elegastlaan 14 B 8870 IZEGEM / BELGIUM
Hi Freddy,
We're glad to clarify this for you.
Upon checking your account, we see that you do have active subscriptions of AVG Secure VPN & TuneUp, valid till Nov 2, 2020.
If you're concerned about the Free status in AVG protection program (AVG Free antivirus), then it is working as it has to be.
AVG Secure VPN is an application that enables you to connect to the internet via secure VPN servers using an encrypted tunnel.
AVG TuneUp helps us to enhance the computer's performance.
Also, the subscriptions are enrolled to automatic renewal. If you prefer to end these subscriptions after the above mentioned date, we can disable the automatic renewal.
Please let us know if you'd like to disable it.