Hello William,
We are sorry for the inconvenience caused. We suggest you to use the AVG clear tool to uninstall the AVG traces from your computer using this link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and then try to reinstall the AVG Free version using the link: http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
If you still face any issues with AVG, please get back to us we are here to help you. Thank you.
My Internet protection trial has ended and I've converted to the Antivirus free version, but every time I try to open it from AVG Zen, all it displays is a message saying that my internet trial has expired and it asks me to buy the product; I can't get the message to go away, and it's preventing me from actually USING AVG Free to scan. I've even tried uninstalling and re-installing AVG protection. What gives?
Hello William,
We are sorry for the inconvenience caused. We suggest you to use the AVG clear tool to uninstall the AVG traces from your computer using this link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and then try to reinstall the AVG Free version using the link: http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
If you still face any issues with AVG, please get back to us we are here to help you. Thank you.