AVG Antivirus Free

I'm sorry.  Todo as you ask is beyond my capability.  The pop-up is blue, rectangular, , headed AVG ANTIVIRUS FREE.  Beneath that:  CONGRATULATIONS.   Your license is now activated and your new AVG Anti-Virus Free Edition can now be installed.
Beneath:  INSTALL NOW
I cannot click on this, or on the cross in the corner, as only a blue symbol indicating downloading appears, and remains.  Finally after some time, the blue pop-up is obscured by a white notice stating:
AVG User Interface is not responding.
Close the Programme
Wait for the the program to respond.
Whichever of these two I click on, the window remains, now a faded blue.

The same process happens with a pop-up in the lower right-hand corner of the screedn also blue  stating that my AVG Anti-virus Free needs updating.  Update now.  When I click on it, it disappears and another blue one appears, stating that it has been updated.  But this will not click off but remains, a faded version…

Hi Barbara,

We are sorry to hear this.

We will help you to resolve the issue.

Please share us the screenshot of the update popup to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Can you mention the version of the program?

Keep us posted.

AVG is driving me mad with constant pop-ups stating that it is out of date and need updating.  At the same time I have a pop-up stating that I have to install it, but nothing happens when I ask it to install, or try to click it off.  Then it states it is not responding and I ask it to "End porocess" but it still doesn't go until I open Google or emails.

I'm sorry.  Todo as you ask is beyond my capability.  The pop-up is blue, rectangular, , headed AVG ANTIVIRUS FREE.  Beneath that:  CONGRATULATIONS.   Your license is now activated and your new AVG Anti-Virus Free Edition can now be installed.
Beneath:  INSTALL NOW
I cannot click on this, or on the cross in the corner, as only a blue symbol indicating downloading appears, and remains.  Finally after some time, the blue pop-up is obscured by a white notice stating:
AVG User Interface is not responding.
Close the Programme
Wait for the the program to respond.
Whichever of these two I click on, the window remains, now a faded blue.

The same process happens with a pop-up in the lower right-hand corner of the screedn also blue  stating that my AVG Anti-virus Free needs updating.  Update now.  When I click on it, it disappears and another blue one appears, stating that it has been updated.  But this will not click off but remains, a faded version..
We understand your concern.

We have offered our remote support through email. Please check for the email and connect back to us as soon as possible.

Hi Barbara,

We are sorry to hear this.

We will help you to resolve the issue.

Please share us the screenshot of the update popup to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Can you mention the version of the program?

Keep us posted.