Hello Deborah,
I apologize for the inconvenience. We need to remove the AVG trial version traces and reinstall AVG Free Antivirus on your computer. So I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.
Once you uninstalled, please follow the steps in this article to reinstall AVG free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free
Note: Before starting the installation, please select "Basic protection" to install AVG Free.
If you face any difficulties, please contact us.
I can't get AVG to open - it comes up with "Your Internet Security free trail has expired" and the only option is to buy. How do I get rid of this screen?
Hello Deborah,
I apologize for the inconvenience. We need to remove the AVG trial version traces and reinstall AVG Free Antivirus on your computer. So I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.
Once you uninstalled, please follow the steps in this article to reinstall AVG free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free
Note: Before starting the installation, please select "Basic protection" to install AVG Free.
If you face any difficulties, please contact us.