Hello Tom,
We will help you in fixing the problem straight away.
Let's repair your AVG program to check if there is any issue with product configuration. To repair AVG programs go to Control Panel.
- On the Start menu enter Control Panel in the search box and select Control Panel from the results.
- Select Programs > Programs and Features, and then select AVG AntiVirus.
- Select 'Uninstall' and you will be getting an option to repair.
- Restart your PC to save the changes made.
Keep us updated on the progress.
I have AVG Free and used for years with no problems. However today I could not open the AVG icon to scan my computer. I went to my emails and notice they did not have the AVG green tick and on clicking on it get the message :- Well this is embarrassing … we've run into a problem and need to restart your antivirus. Options given EXIT or RESTART. Unfortunately I've tried both options to no avail and still cannot open the AVG icon. Is this a serious problem or will it right itself.
Hello Tom,
We will help you in fixing the problem straight away.
Let's repair your AVG program to check if there is any issue with product configuration. To repair AVG programs go to Control Panel.
- On the Start menu enter Control Panel in the search box and select Control Panel from the results.
- Select Programs > Programs and Features, and then select AVG AntiVirus.
- Select 'Uninstall' and you will be getting an option to repair.
- Restart your PC to save the changes made.
Keep us updated on the progress.