AVG Antivirus is already installed, please uninstall the previous version first

Mac products
1

AVG Antivirus is already installed, please uninstall the previous version first.

Receiving this error when installing, same with vpn. Can't find any old files when searching.

5

Hi Jim,

To get the tool and further assistance, we request you to get connected with our chat team using this https://support.avg.com/support_tech_chat? link.
Thank you.

6

Hi, having the same problem, could you also send me the email with the tool attached

3

Hi Jason,

We're sorry for the inconvenience caused.
To remove the AVG Antivirus traces on Mac, we have sent you an email with a tool attached.
Please run it and check the status with AVG installation on Mac.
If the email is not found in inbox do check on spam and junk folders.
Thank you.

4

Hi, having the same problem, could you also send me the email with the tool attached

2
Jason, since your email account has security settings blocking the attachment, our email delivery got failed.
Please change the setting and let us know.