Avg antivirus is not giving access to external hard drive

AVG Protection
1

Hi Kiran,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
From your description, we're uncertain about what happens exactly while attempting to connect to your external hard drive.
Do you receive any error message? If so, please share us the screenshot of it for better clarity & let us know whether you use the free version of AVG Antivirus.

2

Hi Kiran,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
From your description, we're uncertain about what happens exactly while attempting to connect to your external hard drive.
Do you receive any error message? If so, please share us the screenshot of it for better clarity & let us know whether you use the free version of AVG Antivirus.