AVG AntiVirus PRO and AVG Cleaner PRO for Android

Android products
4

Hello Ben,
We regret for the inconvenience caused. Please click on the following link http://bit.ly/1EC8H4H and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.

1

My order number is Order id removed.

when I clicked the two links and downloaded to my mobile phone, I only get the FREE versions, not the PRO version.  Can you please investigate?

3

Ben, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru

2

Hello Ben,
We regret for the inconvenience caused. Please click on the following link http://bit.ly/1EC8H4H and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.