AVG Antivirus PRO pour Android

AVG Subscription
1

Bonjour!
AVG a effectué un renouvellement automatique de l'Antivirus PRO pour Android le 2 janvier 2017 pour un montant de $ 8.65 canadien, que j'ai annulé.Cependant, j'ai acheté AVG Internet Security-Unlimited (1 year subscription), le 11 janvier 2017,au montant de $ 74.99 can.;alors que j'avais déjà AVG Internet Security valide pour 9 mois encore. Est-ce que je peux avoir un remboursement ou un crédit sur le prochain renouvellement de AVG Internet Security-Unlimited?

5

Hello Gilles,
We are sorry but we do provide support only in English. Could you please post your query in English so that we can understand it better and assist you with it? Thanks in advance.

2

Hello Gilles,
We are sorry but we do provide support only in English. Could you please post your query in English so that we can understand it better and assist you with it? Thanks in advance.

4

Gilles, This Community is basically English language… Query translation…
[French to English]
AVG Antivirus PRO for Android
Hello!
AVG automatically renewed the Antivirus PRO for Android on January 2, 2017 for an amount of $ 8.65 Canadian, which I canceled. However, I bought AVG Internet Security-Unlimited (1 year subscription) January 2017, in the amount of $ 74.99 can, while I already had AVG Internet Security valid for 9 months yet. Can I have a refund or credit on the next AVG Internet Security-Unlimited renewal?
AVG Guru

3

Gilles,
We are sorry but we do provide support only in English. Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days. Thank you.