Hello Ercument,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with AVG antivirus on mobile device.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team and they will get back to you via email and help further.
Thank you and keep us updated.
Hello,
I have avg antivirus pro and vpn multi device subscription. However, in the AVG antivirus program on my mobile phone, it says VPN connection is not active. When I click on it, purchase offers appear. I choose it because I already have a subscription. I am writing my code. It says activated. But on the home screen it still says VPN connection is not active. How can I fix this?
Hello Ercument,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with AVG antivirus on mobile device.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team and they will get back to you via email and help further.
Thank you and keep us updated.