AVG antivirus progam has not worked in two weeks-Third message

AVG Protection
6

Hello Tab. I apologize for the inconvenience caused. There is an issue with our online update server and we are working on this to fix it. To fix your issue I would request you to update your AVG program through offline method. Please follow the below mentioned instructions:

1) Go to www.avg.com/update and download each updates individually and save it on your PC.
2) Open your AVG program.
3) In the menu Options, click Update from directory.
4) Navigate to the folder where you stored the update files, and click OK.

Please feel free to contact us again should you need any further assistance.

5

F**k you!  Cancel my subscription and DO NOT RENEW!!!

3

Hello Tab. I apologize for the inconvenience caused. There is an issue with our online update server and we are working on this to fix it. To fix your issue I would request you to update your AVG program through offline method. Please follow the below mentioned instructions:

1) Go to www.avg.com/update and download each updates individually and save it on your PC.
2) Open your AVG program.
3) In the menu Options, click Update from directory.
4) Navigate to the folder where you stored the update files, and click OK.

Please feel free to contact us again should you need any further assistance.

1

This is the third message I have sent you.  My AVG antivirus program does not work and has not worked in two weeks.  If you cannot fix it today, cancel my subscritption and do NOT renew it.

2

Hello Tab. I have sent you the email instructions to get our additional support. Please check for the email on spam or junk folders if the email is not present in the inbox.

4

F**k you!  Cancel my subscription and DO NOT RENEW!!!