Hello Laura,
I apologize for the inconvenience. On checking your account, I see that you have a valid AVG Internet Security unlimited till 2019.8.1 and AVG Antivirus (license for 1 computer) till 2019.9.12. Please be informed that AVG Internet Security Unlimited can be installed on unlimited Windows, Android and MAC devices. So I would suggest you to visit https://support.avg.com/RefundForm and fill in the refund request form for AVG Antivirus license. Our refund team will process your request and get back to you via email.
Thank you!
I received an email telling me that my AVG antivirus had been renewed and gave me instructions as to where to go and how to add my new license number. I TRIED to follow the instructions but couldn't find an "Options" tab to continue the install. Help?
Hello Laura,
I apologize for the inconvenience. On checking your account, I see that you have a valid AVG Internet Security unlimited till 2019.8.1 and AVG Antivirus (license for 1 computer) till 2019.9.12. Please be informed that AVG Internet Security Unlimited can be installed on unlimited Windows, Android and MAC devices. So I would suggest you to visit https://support.avg.com/RefundForm and fill in the refund request form for AVG Antivirus license. Our refund team will process your request and get back to you via email.
Thank you!