AVG antivirus removed files by mistake how can I recover them?

AVG Protection
3

Hi Veronika,

We're glad to look into this & help you.
This isn't the usual behavior of AVG protection program. From the knowledge we have, AVG Antivirus cannot remove files on your computer without your consent.
Would you be so kind to let us know the reason that made you think that AVG Antivirus has removed the files?
Also, let us know whether you're using AVG Free Antivirus on your computer. Reason being, we're unable to locate any subscriptions in your account.

2

Hi Veronika,

We're glad to look into this & help you.
This isn't the usual behavior of AVG protection program. From the knowledge we have, AVG Antivirus cannot remove files on your computer without your consent.
Would you be so kind to let us know the reason that made you think that AVG Antivirus has removed the files?
Also, let us know whether you're using AVG Free Antivirus on your computer. Reason being, we're unable to locate any subscriptions in your account.

1

thank u for any help guys! I hope I find good decision of my problem. I have OS windows10 if it help .