Hello Virginia,
Let's work together to fix it. We have sent you an email to follow, please check and revert us to assist you further.
I received the notice that my AVG Antivirus was unable to renew because the credit card number was no longer valid. I updated the card number and renewed the subscription and received the new license number. When I entered that license number I received the message that the license number is not valid. I went online and set up an account and it shows that the subscription has been renewed and shows a different key. I entered that key in the app and received the same message: that license number is not valid. In the app it says my subscription expires in ten days. How do I fix this?
I have replied to your email with screen shots. Thank you for your help.
You are most welcome, Virginia.
Glad to know that your issue has been resolved.
Have a nice day!