AVG antivirus shows turned off in in Windows Ac

AVG Protection
4

Hello Karen,
We  regret for the inconvenience. Please try to repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG AVG Program to check the status. If you still get the same error message, please send us a screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot  to assist further.
Thank you.

1

Windows Action Center shows "AVG Antivirus reports that it is turned off."  It will not turn on when I press the "Turn on now" button.

2

Hello Karen,
We  regret for the inconvenience. Please try to repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG AVG Program to check the status. If you still get the same error message, please send us a screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot  to assist further.
Thank you.

3

Karen, If applicable…  For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru