Jose, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
I've been using AVG antivirus for years but after updating windows 10 with the new April update, AVG stopped working, I've already repaired, uninstalled and installed it again, but it only works right after uninstall and install again, if I shutdown the PC when I turn it on again, AVG stop working again, is there any solution to correct this issue?
I want to thank you guys for the support and for providing a fix for my issue, it's all working just fine as it used to be. Just a little tip, I think you guys should put an alert as for this issue on the AVG website, jus for in case other users end up with the same problem, even though it seems to be a bug in the new windows 10 update.
thank you all
Hello Jose,
I understand the inconvenience.
May I know how did you confirm that AVG Antivirus isn't working?
Aren't you able to access AVG Antivirus interface?
Is the issue with AVG Antivirus free or paid version?
hello Balasubramanian
I can't access AVG interface, it shows a screen saying "UI failed to load, this is really embarrassing. AV service is not responding." and there are only 2 options Exit and Restart service, if I click restart service, something starts loading but comes back to the same screen. my avg version is the free one.
Jose, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru