Avg antivirus/vpn

Hi Joyce,

We are sorry to hear this.

It seems that you are getting popup to purchase the AVG Secure VPN again.

Please accept our apologies for the inconvenience caused.

We'd request to opt out from receiving the campaign pop ups in AVG Internet Security settings.

Open AVG Internet Security, click Menu -> Settings -> General -> Personal Privacy. Uncheck 'Show offers for other AVG products', 'Shows offers for 3rd party products' and click OK to save the settings.

Please make sure whether the AVG Secure VPN is activated.

If not, refer this article for activation https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Secure-VPN

Keep us posted.

when I go to internet security, at the bottom of the page it says your location is exposed, I then clicked on resolve and it says about encrypting files and that I can resolve the issue by buying a VPN which I don't understand as I already have an active VPN which doesn't expire until 08/2020

Hi Joyce,

We are sorry to hear this.

It seems that you are getting popup to purchase the AVG Secure VPN again.

Please accept our apologies for the inconvenience caused.

We'd request to opt out from receiving the campaign pop ups in AVG Internet Security settings.

Open AVG Internet Security, click Menu -> Settings -> General -> Personal Privacy. Uncheck 'Show offers for other AVG products', 'Shows offers for 3rd party products' and click OK to save the settings.

Please make sure whether the AVG Secure VPN is activated.

If not, refer this article for activation https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Secure-VPN

Keep us posted.