Avg antivirus won't download to my laptop

Hello Victoria.
We are sorry to hear about the inconvenience caused. Could you please let us know whether it is a free version or a paid version of AVG you are trying to install?

When I download the antivirus product, screen pops up informs me, download failed oxe0010058 was reason, any ideas?  I appreciate any imput. Thank you
Hello Victoria.
We are sorry to hear about the inconvenience caused. Could you please let us know whether it is a free version or a paid version of AVG you are trying to install?