Hello Ioulia,
We will help you sort this out.
You have purchased AVG Internet Security licenses, which can be installed only on Windows computers. It seems you're trying to activate it on your Mac computer.
We only have AVG Antivirus Free/AVG Cleaner Free for Mac computer.
As per your previous case history, I see that you're receiving error message "app has already installed' while installing AVG Antivirus for mac.
In this case, I request you to click here > scroll down > follow the Further Recommendation to remove all the AVG traces from your mac computer at first and follow the instruction to download/install AVG Antivirus Free.
Keep us informed about the status.
Regards,
Alok.
Hi, I have problems activating my license, please help!
Hello Ioulia,
We will help you sort this out.
You have purchased AVG Internet Security licenses, which can be installed only on Windows computers. It seems you're trying to activate it on your Mac computer.
We only have AVG Antivirus Free/AVG Cleaner Free for Mac computer.
As per your previous case history, I see that you're receiving error message "app has already installed' while installing AVG Antivirus for mac.
In this case, I request you to click here > scroll down > follow the Further Recommendation to remove all the AVG traces from your mac computer at first and follow the instruction to download/install AVG Antivirus Free.
Keep us informed about the status.
Regards,
Alok.