AVG appears to be blocking my access to databases

AVG Protection
4

Hi Santhosh,

I've tried several times to resolve the problem using the method described in your article, but the problem still persists, I'm afraid. It comes up with "This site cannot be reached" in many of my attempts to access a website.

Have you any other suggestions?

David

1

I've recently installed AVG protection on my laptop but it seems to be blocking my access to certain websites, even well-respected banking ones. How can I stop this happening, and if I can't how do I uninstall AVG? I would be grateful for some help please as I am totally out of my depth here and in some distress.
David

3

It has started after installing the AVG AntiTrack version and is happening frequently, the latest while attempting to make a payment with a debit card.

6

Hello David,
We are glad to look into this immediately.
We see that you have an active subscription of AVG AntiTrack (1 windows PC) under your current account. Just to be sure, are you facing issues post installation of AVG AntiTrack or AVG AntiVirus free version?

2

David, 
Appreciate your efforts towards resolving the issue. 
To assist you precisely, we would like to offer you a free remote assistance. We sent you an e-mail with complete set of instructions to stay in touch with our remote team. Thank you.

7

Hello David,
We are glad to look into this immediately.
We see that you have an active subscription of AVG AntiTrack (1 windows PC) under your current account. Just to be sure, are you facing issues post installation of AVG AntiTrack or AVG AntiVirus free version?

5

David, we understand your concern.

Please disable the tracking detection in your AVG AntiTrack and check for the issue again.

Refer this article for disabling the tracking detection https://support.avg.com/SupportArticleView?urlname=Troubleshoot-AVG-AntiTrack-web-access-speed

Keep us posted.