I actually have three problems/concerns: (Problem 1) I am supposed to have Full Protection and since then AVG keeps coming up wanting to be the default browser for my email (currently using Google). AVG site keeps inputting a Facebook Shortcut and I keep deleting because I've had some problems with Facebook and prefer to go to Facebook through Log In. However, when I leave gmail and go to other work on my computer, the Facebook Icon keeps coming back. How can I delete this shortcut permanently from the page?
(Problem 2) Even though I thought I went from your free protection to paid Full Protection in April, I keep getting pop-ups and emails stating that sites I visit can be viewed and other security issues. I see other customers who are unhappy about the same issue. Why was Full Protection NOT FULL PROTECTION?
(Problem 3) I understand that tune-up is a separate issue. I also understand that I can purchase the added security (either as separate annual purchase or upgrade on a prorated payment basis to end in April when my Full Protection ends). The combination added security and tune-up offers a discounted price; however, from what I've read, the tune is causing problems with Microsoft programs which I have. Have these issues been resolved completely?
(Problem 3)
Hi Eileen,
We will help you in this.
Could you share us the screenshot of Problem 1 & 2?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
And for the AVG TuneUp causing issue with MS application, do you get any error message?
We are sorry to hear this.
Please accept our apologies for the inconvenience caused.
We will help you to resolve the issue.
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Hi Eileen,
We will help you in this.
Could you share us the screenshot of Problem 1 & 2?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
And for the AVG TuneUp causing issue with MS application, do you get any error message?