AVG AV- Business edition

Other products
14

@Ranjani 

I have reverted back to your mail. Kindly check

15

"Business Product Support"  was reached earlier itself .
Have three tickets already i believe. if atleast one genuinely had extended help to resolve the issue this would have ended way back. But it seems no body cares.

I asked for Licnese updation utility  as mentioned here.
| AVG

No body helps… Terrible experience


13

Hello, Abhi.
Please note that support for AVG Business edition product is provided through email only. Visit https://support.avg.com/business_contact_form?l=en&retUrl=business to submit your query to the concerned team and they will get back to you at the earliest with a resolution.

1

Team,

The existing license got  expired. New license was purchased . The server got upgraded. But it doesn't list any previously listed station. Its not feasible to visit every machine and provide the new key.
Kindly Help to resolve this.

2

Abhi,
We have sent you the email to the correct email address. Please refresh your mailbox and check if you have received an email from support@help.avg.com.
Regards,
Alok.

3

Alok Am done knocking knocking and seeking for help and for a faster resolution…Dont see anything promising happening… A simple which could have easily been resolved by one  remote access and examine is kept like this. I think I should Scrap the purchase and asked for refund as the Support is poor

5

Hello, Abhi.
Please note that support for AVG Business edition product is provided through email only. Visit https://support.avg.com/business_contact_form?l=en&retUrl=business to submit your query to the concerned team and they will get back to you at the earliest with a resolution.

4

Dear Avinash,

Already tickets rasied . But No resolution Provided. Product is PAID version of AVG antivirus business edition.Kindly help.

RE: #07127713
RE#07154634

8

@Ranjani 

I have reverted back to your mail. Kindly check

10

Kindly expedite the process …Its been 3 days since the issue  was reported and no help as been given since now…I would request the instructions be pasted here atleast…despite investing huge amount for this pruchase the support provided is very low.

7

Dear Avinash,
I couldnt find the mails in Inbox and spam folders. Can you tell the support staff to resend it one more time.

9

Hi Alok …I checked everything but still have not got any mail as mentioned above.

11

Abhi, our representative Takoda Venuto has responded to your email a few minutes back containing the troubleshooting steps. Please check your inbox and spam box as well.

12

"Business Product Support"  was reached earlier itself .
Have three tickets already i believe. if atleast one genuinely had extended help to resolve the issue this would have ended way back. But it seems no body cares.

I asked for Licnese updation utility  as mentioned here.
| AVG

No body helps… Terrible experience


6

Abhi, "Business products" support… Please see my previous posting!!
AVG Guru