Hello Stuart,
Thank you for reaching AVG community channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG anti-virus as its blocking it own AVG files. Its look like its being false detection. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Try to update AVG Internet Security and check whether AVG is blocking its own files.
2. Confirm the version of AVG Internet security installed in your Windows 10 device.
3. Share us the screenshot of the block message received from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
My AVG internet security product for Windows 10 reckons it found a IDP.Generic threat on 27-Apr and recommended I "Quarantined" it, which I did.
The file looks like AVG itself that it has decided to quarantine... AVG_AV_ONLINE_SETUP.EXE
Surely this is a mistake right? PC has taken ages to boot up ever since. Could this be the reason?
Should I un-quarantine it and put it back? Anyone else had this happen?
Hello Stuart,
Thank you for reaching AVG community channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG anti-virus as its blocking it own AVG files. Its look like its being false detection. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Try to update AVG Internet Security and check whether AVG is blocking its own files.
2. Confirm the version of AVG Internet security installed in your Windows 10 device.
3. Share us the screenshot of the block message received from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.