AVG renewed a subscription to VPN automatically last year September and I dont want it renewed this year but according to them there is no record of it. This company is like a VIRUS themselves. Last year they had the cheek to raise a Amazon invoice by the timeI notice it Amazon refused to cancel this crap so called protection. well AVG, DO NOT RENEW VPN THIS YEAR
Hello Mark,
You've reached the AVG community support forum.
I sincerely apologize for the inconvenience caused to you and empathize with your frustration. We will certainly provide, you a permanent solution for this issue. Would, you be so kind to share us the link of the image that is being blacklisted ? Please share us a few screenshots of the threat pop-ups you're referring to? Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Refer to the below article for detailed instructions to capture a screenshot. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Awaiting your response.
Over and over again AVG & Avast constantly Blacklist my images on archive.org
I have now advised those using my images move to a reputable company, other than AVG & Avast.
They are incompetent to the extreme. Reporting a false positive may work for a few days, if they actually to acknowledge it.
Then after a few days the same images are Blacklisted again.
I have lost count how many times the same images have been reported as false positives.
No doubt this post will receive a none descript copy and paste response, as it is quite clear AVG & Avast are either incapable of any form of customer service or they simply don’t care as long as the money keeps rolling in.
Thank you for taking out your most valuable time to writing us back Mark,
I appreciate your efforts for sending us the information. We've a False positive team, who'll help you with this issue. We've created a new case on your behalf and escalated it to them, they'll check and get back to you via email at the earliest. Please make a note of this new case number -21919539 . Meanwhile your patience and cooperation is very much appreciated.
Thank you for your understanding.
AVG renewed a subscription to VPN automatically last year September and I dont want it renewed this year but according to them there is no record of it. This company is like a VIRUS themselves. Last year they had the cheek to raise a Amazon invoice by the timeI notice it Amazon refused to cancel this crap so called protection. well AVG, DO NOT RENEW VPN THIS YEAR