AVG*AVG Technologies

AVG Subscription
5

Hi Sylvain,

We don't see any recent charge for 49.90€ on your account. Please provide us the order number or your alternate email address to verify and assist you further,

Also share us the screenshot of the bank statement reflecting the charge for verification purpose.

Thank you,
Vishnu Vardan

1

Hello,
According to my recent credit card statement, I made a payment on 8th August of 49.90€ to "AVG*AVG Technologies".
Unfortunately, I am not aware of having made this payment as my AVG renewal dates are in June (already payed) for Internet Security and October for Ultimate
Has anyone else had a similar problem or have I been the possible victim of fraud?

3

Hi Sylvain,

We don't see any recent charge for 49.90€ on your account. Please provide us the order number or your alternate email address to verify and assist you further,

Also share us the screenshot of the bank statement reflecting the charge for verification purpose.

Thank you,
Vishnu Vardan

4

Hello Sylvain,
Do not worry, we are here to help you. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Cheers,
Alok.

2

Hi,
I've asked my credit card company for more details on this transaction cause I haven't any order number
The only detail I have is AVG*AVG Technologies Orderfind.com United Kingdom.
I can't send you the screenshot for the moment cause it's hidden by my phone due to protection policy.
Further more I haven't any alternate email adress.
Sylvain Lestrade