Hello Mandy,
We are sorry to hear that you are facing issues with the installation of AVG Free program. Please try our AVG clear tool https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to remove the AVG traces completely from your computer. Then please remove AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
Please go to c: drive-> program files and delete the AVG files and click the below link to install AVG Free Antivirus.
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
Thank you.
Hi i had the avg free trial which ended so decided to down load avg FREE basic down load,
i uninstalled 1st the free trial before starting to down load avg ,
i received message Installation failed sorry we ran into a problem during initialization find out what might have gone wrong.( please connect to the internet : 0Xe001050B : To install AVG, you need to be connected to the internet,)
I am connected to the internet , ive used the avg remover tool to make sure all avg products were removed from laptop , then retried installation and still get the same error ,
can any one advice , there no conflicting antivirus on the lap top
thank you
Hello Mandy,
We are sorry to hear that you are facing issues with the installation of AVG Free program. Please try our AVG clear tool https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to remove the AVG traces completely from your computer. Then please remove AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
Please go to c: drive-> program files and delete the AVG files and click the below link to install AVG Free Antivirus.
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
Thank you.