AVG basic installation

AVG Protection
3

Hello Steve,
We understand it is disappointing when you receive error message while uninstalling AVG.
Please try run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

You can download and install AVG antivirus again through the below link.
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security
Please revert us for any further assistance.
Thank you.

1
I am trying to install the latest version of AVG basic anti-virus. bet get the erroer message 'Error code:0xE001F94E Description: Event exec_finnished'. If I try to uninstall the existing version I get a  message telling me I cannot uninstall AVG.
2

Hello Steve,
We understand it is disappointing when you receive error message while uninstalling AVG.
Please try run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

You can download and install AVG antivirus again through the below link.
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security
Please revert us for any further assistance.
Thank you.